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Adding Units to Multifamily Orders

This article shows you how to book multifamily orders by adding each unit individually with the “Add Unit” button and ensuring no unit information is entered in the address line. It keeps everything clear, accurate, and easy to manage.

Steps for Booking Multifamily Orders

1. Start a new order

Begin by entering the property’s main address in the order form.

2. Confirm that the property is multifamily

If the building has more than one unit, select "Multiple Units."

Multiple units2

3. Add each unit individually

The system automatically provides lines for the first two units. You do not need to use the “Add Unit” button for these.

Multi unit 4

  • If the building has 3 or more units:

    1. Click “Add Unit” for each additional unit.

    2. Enter the unit identifier (e.g., Unit 1, Unit A, Apt 101).

    3. Repeat until all units that need inspection are listed.

  • Do not put unit information in the main address field.

4. Double-check your units

Review to ensure:

  • Every unit is listed separately

  • No unit information is typed into the street address field

  • The total unit count matches what the customer needs

5. Complete the order submission

Once all units are added and accurate, continue filling out the additional required fields and submit the order.