The following updates are regarding fees related to being unable to access a property in order to perform an inspection.
Should you run into a situation where you are unable to access the property:
- As always, please contact Inspectify while you are on site for any access issues. Our team can be reached via text or call at 855-271-6876.
- Add a limitation on the report for “Home Inaccessible”.
- Take a minimum of 2 photos for that limitation. One photo of the home from the street where the numbers are visible and another photo of the intended access, if safe to do so.
- Please do not publish the inspection report.
Moving forward:
An access fee will not be charged to the customer or sent to the inspector if:
- The inspector does not follow instructions notated in access instructions regarding property access or access issue troubleshooting
- The inspector does not contact Inspectify while on site when access issues arise and notifies Inspectify only after they have left the property.