Overview
Introducing a new experience designed to seamlessly capture appliance data during inspections. This enhanced experience streamlines the process, allowing users to effortlessly extract model and serial numbers from photos using Optical Character Recognition (OCR) capabilities. Subsequently, this data is processed to accurately determine the appliance's model and manufacturing year. In cases where this information is unavailable, built-in safeguards promptly alert users, prompting them to manually verify the details.
FAQs
What are the latest enhancements designed for capturing appliance data?
The question screen is divided into photo requirements and condition questions. Photo capture is seamless, allowing users to capture the appliance photo and tag immediately afterward without interruption.
After capturing the appliance photo, Optical Character Recognition (OCR) capabilities simplify the task of capturing the model and serial number from the appliance tag photo.
OCR can be initiated in two ways:
- Click the OCR button to display a list of text options for selection.
- Zoom in on the area of the photo containing the model or serial number, then click on the highlighted text. Choose either Model Number or Serial Number, and it will automatically be pasted into the field.
Inputting the model and serial number in using the OCR button.
Inputting the model and serial number by tapping on the highlighted text in the photo.
What does this icon signify?
This icon signifies that there is an appliance requirement associated with this item. The ratio displayed next to it represents the completion progress, indicating the number of completed requirements out of the total.
What are the meanings of certain status indicators?
When viewing the subsystem list, there are five statuses:
- Not Started: Indicates that the inspection for this item has not yet begun.
- In Progress: Denotes that the inspection is currently underway but has not been completed.
- Photo Processing: Indicates that the appliance information is being processed to determine the brand and manufacturing year.
- Verification Needed: Indicates that manual verification of the appliance brand and/or manufacturing year is necessary because it could not be determined based on the submitted appliance information.
- Inspected: Signifies that this section has been inspected, and all requirements have been successfully fulfilled.
When viewing the requirements list, there are five statuses:
- Required: Indicates that the requirement must be fulfilled.
- Complete: Signifies that the requirement has been answered.
- Photo Processing: Indicates that the appliance information is being processed to determine the brand and manufacturing year. (This status is specific to the appliance tag requirement.)
- Verify Brand/Manufacture Date: Indicates that manual verification of the appliance brand and manufacturing year is necessary because it couldn't be determined based on the submitted appliance information. (This status is specific to the appliance tag requirement.)
- Verified: Denotes that the appliance brand and manufacturing year have been verified. This status is applicable only to the appliance tag requirement. (This status is specific to the appliance tag requirement.)
Processing photo status
Verify Manufactured Date status
Verified status
Why am I prompted to manually verify appliances?
You are prompted to manually verify appliances when the submitted appliance information, including model and serial numbers, cannot determine the brand and manufacturing year. Inspectify then relies on the inspector's observation to make a educated determination.
What should I do if I can't find the appliance tag to photograph, or the appliance tag is not readable?
If you're unable to locate the appliance tag for photographing, or the appliance tag is not readable, follow these steps:
- At the top right corner of the screen, tap the three dots.
- Select the "Cannot Answer" option.
- Choose the reasoning for why you cannot provide an answer, which in this case would be the absence of the appliance tag, or the inability to read the appliance tag.
- Proceed with the flow as prompted.
Why might the OCR feature not be functioning?
The OCR functionality may not be working properly if the appliance tag's text is positioned vertically in the image. This vertical orientation poses a limitation for accurate OCR interpretation.
To mitigate this limitation, try orienting the camera so that the text on the appliance tag is horizontal when taking a photo. This adjustment can enhance the OCR functionality, enabling it to accurately recognize and process the text from the image.
Is it possible to import photos?
You can import photos from your phone into the app to meet appliance requirements.
To ensure seamless extraction of model and serial numbers using OCR functionality, it's crucial that the appliance tag photo is properly oriented with horizontal text. Prior to importing the photo, make sure to rotate it accordingly to optimize OCR accuracy.
