This section provides answers to the most common questions inspectors encounter in their day-to-day work.
How can I add or make changes to the services I offer?
Please contact your designated partnerships associate or email our Partnerships team if you wish to update your offered services.
How are inspectors selected for inspections?
Inspectify aims to provide booking opportunities to all inspector partners. Selection is based upon factors such as service area, services offered and, occasionally, responsiveness. To review your available services, login to your Inspector Dashboard or reach out to our Partnerships team.
How does the Inspectify App work?
The Inspectify App allows clients to customize their inspections. As you follow the app's template during the inspection, it compiles the data into the final report. Once the inspection is complete, the report is submitted to Inspectify and your payment is automatically initiated. For an app demo, please get in touch with our Partnerships team.
How can I get an Inspectify App account?
If your team is already using the Inspectify App, you can add a user directly from your Inspector Dashboard or email our Partnerships team to have them add a new user for you. We will need the user's first and last name along with their active email address.
Can I remove an app user?
Yes, you can remove app users. You can do this directly from your Inspector Dashboard or email our Partnerships team with the following information:
- The user's name and email
- Reason for removal
Can I use the Inspectify App offline?
Yes. You must start the inspection while connected to Wi-Fi or a data network, but you can continue the inspection offline. Once you're finished, reconnect to sync and publish the report.
What should I do if I can't add photos or publish the report?
This usually happens due to a poor Wi-Fi or data connection. While you can record information and take photos offline, a stable connection is required to upload photos, sync data, and publish the report. If you're still experiencing issues after verifying your connection, contact our team for assistance.
How do I handle any questions from people present during the inspection?
You may answer inspection-related questions from the party that ordered and paid for the inspection. If any other parties ask questions, kindly explain that you're contracted by Inspectify and can only provide answers to the party that ordered the inspection. Residents and any others should direct their questions to the property owner.
What insurance coverage does Inspectify require?
Inspectify requires all inspector partners to carry general liability insurance. Without this coverage, inspectors cannot accept booking opportunities through Inspectify.
What am I liable for while partnering with Inspectify?
Inspectify’s Master Inspection & Services Agreement outlines inspector liability. We recommend that you consult with your insurance provider or legal counsel to review the document and fully understand your liability when working with Inspectify.
What if a client's custom-scoped inspection doesn't follow my state's SOP?
Please refer to Inspectify’s Master Inspection & Services Agreement for guidelines regarding inspection scope. We encourage you to do your due diligence and have your insurance provider or legal counsel review the agreement to ensure compliance with your state's standards.
Can multiple inspectors use the app simultaneously?
Yes. If multiple inspectors are working on the same report, each inspector should click "sync" at the bottom right corner when finished. The sections will merge when the report is published.
Please note: inspectors working on the same job won't see each other's individual progress until both users have synced their reports.
Have any further questions? Reach out to our team, we’re happy to help!